Alerts
Each account card has an alert area under the latest log line. Alerts disappear by themselves once the cause is gone. You can also hide one with ✕.
Red: you need to do something
| Alert | What to do |
|---|---|
| Account stopped by a safety check | Read the reason, fix it, press Start. |
| Can't get in after maintenance | Open the game yourself and check for a store update or login screen. |
| Diamonds went down unexpectedly | The helper stops spending at once. Check the account and contact support with the log. |
| A squad has no hero / empty squad slot | Assign a hero to that squad in the game. |
| Logged out and auto re-login is off | Log in yourself or switch on auto re-login. |
| Verification puzzle (captcha) | The helper stops that account. Solve it yourself, then press Start. |
Yellow: for your information
| Alert | Meaning |
|---|---|
| Logged in elsewhere (1019) | Someone logged into the account on another device. The helper waits the time you set, then logs back in. |
| Module paused | A module failed three times and is paused for 30 minutes. Others keep running. |
| Stuck, restarted the game | The screen did not change as expected, so the game was restarted. |
| Paused / stopped | You or a setting paused the account. |
