Frequently asked questions

Can I play while the helper runs?

Yes, but press Pause on that account first and Resume when you are done. Taps from you and the helper at the same time confuse both of you.

Does it work if my game is not in English?

Not yet. Switch the game to English: avatar → Settings → Language → English. Your alliance chat and other players are not affected. If the game switches back to another language by itself, the helper switches it to English again.

Which emulators are supported?

BlueStacks 5. Other emulators may come later.

How many accounts can I run?

Up to three in one control hub, each in its own BlueStacks instance.

Will it spend my diamonds?

Only if you switch on one of the diamond-refresh options for caravans or covert ops. They are off by default and every refresh has a cap. See What the helper never does.

The account logged out with error 1019

That means the account was opened on another device. The helper waits the time set in Safety and logs back in.

BlueStacks uses more and more memory

BlueStacks memory grows over long sessions. The helper watches it and restarts the emulator at a safe moment when it gets too high.

Will my account be banned?

We can't promise that it won't. Automation tools may be against the game's terms of service, and the decision to use one is yours. See the disclaimer.

Something else is wrong

See Support for what to send us.